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Customer Service: Make It Easy!

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SKU: CUS017DVDENG Categories: , , , , ,

Description

Customer Service: Make It Easy!, teaches the viewer how to deliver the customer service that everyone wants but seldom receives. You learn to deliver service that makes the process efficient and painless for the customer. Consistency is key when applying the four concepts of customer service outlined in this program:

  1. Acknowledge
  2. Observe
  3. Listen
  4. Act

Using these four steps in every customer interaction will improve your level of service and help you “Make It Easy” for your customers!

Additional information

Weight1 lbs
Dimensions7.5 x 5.3 x 0.5 in
Format

DVD, USB

Language

English

Closed Captioning

Associated Materials

, ,

Video Length

Length

11 – 30 minutes

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